msn-pecan 0.1 good enough?

[Christopher Forsythe]

On Tue, Mar 23, 2010 at 9:51 PM, Eric Richie <eric at adium.im> wrote:

>
> On Mar 23, 2010, at 9:31 PM, Felipe Contreras wrote:
>
> On Wed, Mar 24, 2010 at 3:04 AM, Augie Fackler <lists at durin42.com> wrote:
>
> On Mar 23, 2010, at 7:09 PM, Felipe Contreras wrote:
>
> Besides, I have provided crystal-clear numbers that show that
>
> end-users don't care about that, or at least, they care *way* more
>
> about fast file transfers.
>
>
> *Your* users[0] don't care. Ours very well might.
>
>
> You hit the keyword: *might*. You don't know.
>
> In fact, a cursory search of our trac suggests that we have active users
> depending on MSN <-> Yahoo support and filing bugs about it, so a regression
> like that would probably make a number of them pretty upset.
>
>
> Which tickets? I can only find *one*:
> http://trac.adium.im/ticket/7809
>
> And that one is miss-categorized because the complaint is about MSN
> contacts in YIM, not the other way around.
>
> Your users probably tend to be the more savvy end of the crowd. Many
> low-end users never need file transfers and just use email anyway.
>
>
> That's speculation. You don't know.
>
> [0] In fact, your users that are able to properly triage a bug into the
> msn-pecan issue tracker, which implies an even higher level of
> sophistication than picking msn-pecan over the default prpl in the first
> place.
>
>
> All you need is to be logged in your Google account and click a star
> to vote... that's nothing sophisticated.
>
>
>
Replying to include Felipe since he is not subscribed and should see it.


> It doesn't matter how many people 'vote' on it. We've said time and time
> again, regressions are not something we're willing to just 'accept'.  This
> isn't an issue of trading one major feature for another major feature.  If
> regressions are going to cause us a support nightmare, it's not worth doing
> yet.  Yes, 'yet'. Right now it really doesn't sound like a good option based
> on our already severely limited manpower. ...And if it's going to cause
> support issues when users start to complain that they can no longer chat
> with Yahoo contacts and our only answer is that we removed it? That takes
> even more of our time to deal with. That's not acceptable.  That sort of a
> commitment just isn't doable for us based on our current available
> resources.
>
> -Eric
>
>
>
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