msn-pecan 0.1 good enough?

[Eric Richie]

On Mar 23, 2010, at 9:31 PM, Felipe Contreras wrote:

> On Wed, Mar 24, 2010 at 3:04 AM, Augie Fackler <lists at durin42.com> wrote:
>> On Mar 23, 2010, at 7:09 PM, Felipe Contreras wrote:
>>> Besides, I have provided crystal-clear numbers that show that
>>> end-users don't care about that, or at least, they care *way* more
>>> about fast file transfers.
>> 
>> *Your* users[0] don't care. Ours very well might.
> 
> You hit the keyword: *might*. You don't know.
> 
>> In fact, a cursory search of our trac suggests that we have active users depending on MSN <-> Yahoo support and filing bugs about it, so a regression like that would probably make a number of them pretty upset.
> 
> Which tickets? I can only find *one*:
> http://trac.adium.im/ticket/7809
> 
> And that one is miss-categorized because the complaint is about MSN
> contacts in YIM, not the other way around.
> 
>> Your users probably tend to be the more savvy end of the crowd. Many low-end users never need file transfers and just use email anyway.
> 
> That's speculation. You don't know.
> 
>> [0] In fact, your users that are able to properly triage a bug into the msn-pecan issue tracker, which implies an even higher level of sophistication than picking msn-pecan over the default prpl in the first place.
> 
> All you need is to be logged in your Google account and click a star
> to vote... that's nothing sophisticated.

It doesn't matter how many people 'vote' on it. We've said time and time again, regressions are not something we're willing to just 'accept'.  This isn't an issue of trading one major feature for another major feature.  If regressions are going to cause us a support nightmare, it's not worth doing yet.  Yes, 'yet'. Right now it really doesn't sound like a good option based on our already severely limited manpower. ...And if it's going to cause support issues when users start to complain that they can no longer chat with Yahoo contacts and our only answer is that we removed it? That takes even more of our time to deal with. That's not acceptable.  That sort of a commitment just isn't doable for us based on our current available resources.

-Eric


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