[Adium-devl] Trac .11 on eider

[Jordan]

I don't have too much trouble with it. While it can get annoying at
times, the tickets eventually 'die' anyway, getting lost in
Adium-Trac-land :)

Additionally I've got Gmail labelling and sorting them for me, so I
suppose that eases the possible annoyance of it.

For the Trac dev team: I would really like to see an option for email
preference in terms of when to get emails. It would be nice to have a
global option with something like "Email me once a day or once a week"
with bulk updates. Unfortunately, then it would get hard to manage,
because there are some tickets where instant updates are useful
(particularly when we're getting close to release).

>From the users' perspective, if you're right about normal users not
receiving updates if they've only commented, then I don't see a
problem there. I think we've had way more complaints when Trac
intermittently doesn't send out emails than from people talking about
too many emails... and that issue may even be solved by the new server
and/or Trac update.

BTW: Nicely done Zac, things are looking good and seem to be very fast!

Jordan



On Sun, Apr 26, 2009 at 1:43 PM, Eric Richie <eric at adiumx.com> wrote:
> On Apr 26, 2009, at 2:18 AM, Colin Barrett wrote:
>
>> It really sucks that you are required to enter a valid email address.
>>
>> I really, really, really do not want to have to filter out all the email
>> Trac sends me after several years of ticket commenting. This is dumb,
>> annoying, and serves no real purpose. Please fix it.
>
> This has been there FOREVER.  (And by 'forever' I mean for as many years as
> I've been around.)  As for being 'dumb, annoying, and serv[ing] no real
> purpose' I would disagree.  It's quite helpful for those going through
> tickets on a regular basis (who I might add will be seeing far more of these
> emails) because you don't have to keep track of which tickets you're
> watching or which might have been updated by someone.  I would call either
> of those options 'stupid'.  If you mark something as 'needs feedback' for
> instance, you can forget about it until you see the email mentioning that
> someone has responded.  Same with anything that's waiting on something else.
>
> Email is cheap and easily filterable.  If you don't like emails from trac,
> filter them to the trash or into a 'tickets' folder or something.  As I said
> though, it's been there for a very long time.
>
>
>> Additionally, not allowing our users to control how much they get emailed
>> is also stupid -- people will want to use Trac even less than they do
>> already because it means they will be spammed.
>
> IIRC users do not receive updates unless they were the one who filed it.  I
> believe it was just us that get them with every comment.  Not to mention
> that the average user will only file one or two tickets in their lifetime.
>  If they care enough to file one I doubt they will be annoyed to see
> progress being made on their issue.  It's not like most of these tickets get
> 50 comments a piece on them.
>
> You would rather we ask for some follow-up information and they never know
> about the request because they don't check trac?  Then we'll just have even
> more useless tickets sitting there to rot.
>
>
> Robby, Jas?  Any thoughts?
>
>
>> -Colin
>>
>> On Apr 25, 2009, at 9:25 PM, Zachary West wrote:
>>
>>> I've nearly got a Trac 0.11 instance running. I'll be transitioning
>>> over the site later today. We might lack templates for a few days, but
>>> I'm tired of 0.10.5.
>>>
>>> Zac
>>>
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>>
>>
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