[Adium-devl] Trac .11 on eider

[Jordan]

Oh... there's also an "Announcements" tab in the preferences for Trac
after you've logged in that allow you to adjust all this anyway -
something tells me Zac might have added that recently, as the controls
for login and such are a little 'off' in terms of placement on the
page (I didn't see that earlier this AM, or perhaps I just didn't
notice).

Jordan



On Sun, Apr 26, 2009 at 2:29 PM, Jordan <jas8522 at gmail.com> wrote:
> I don't have too much trouble with it. While it can get annoying at
> times, the tickets eventually 'die' anyway, getting lost in
> Adium-Trac-land :)
>
> Additionally I've got Gmail labelling and sorting them for me, so I
> suppose that eases the possible annoyance of it.
>
> For the Trac dev team: I would really like to see an option for email
> preference in terms of when to get emails. It would be nice to have a
> global option with something like "Email me once a day or once a week"
> with bulk updates. Unfortunately, then it would get hard to manage,
> because there are some tickets where instant updates are useful
> (particularly when we're getting close to release).
>
> From the users' perspective, if you're right about normal users not
> receiving updates if they've only commented, then I don't see a
> problem there. I think we've had way more complaints when Trac
> intermittently doesn't send out emails than from people talking about
> too many emails... and that issue may even be solved by the new server
> and/or Trac update.
>
> BTW: Nicely done Zac, things are looking good and seem to be very fast!
>
> Jordan
>
>
>
> On Sun, Apr 26, 2009 at 1:43 PM, Eric Richie <eric at adiumx.com> wrote:
>> On Apr 26, 2009, at 2:18 AM, Colin Barrett wrote:
>>
>>> It really sucks that you are required to enter a valid email address.
>>>
>>> I really, really, really do not want to have to filter out all the email
>>> Trac sends me after several years of ticket commenting. This is dumb,
>>> annoying, and serves no real purpose. Please fix it.
>>
>> This has been there FOREVER.  (And by 'forever' I mean for as many years as
>> I've been around.)  As for being 'dumb, annoying, and serv[ing] no real
>> purpose' I would disagree.  It's quite helpful for those going through
>> tickets on a regular basis (who I might add will be seeing far more of these
>> emails) because you don't have to keep track of which tickets you're
>> watching or which might have been updated by someone.  I would call either
>> of those options 'stupid'.  If you mark something as 'needs feedback' for
>> instance, you can forget about it until you see the email mentioning that
>> someone has responded.  Same with anything that's waiting on something else.
>>
>> Email is cheap and easily filterable.  If you don't like emails from trac,
>> filter them to the trash or into a 'tickets' folder or something.  As I said
>> though, it's been there for a very long time.
>>
>>
>>> Additionally, not allowing our users to control how much they get emailed
>>> is also stupid -- people will want to use Trac even less than they do
>>> already because it means they will be spammed.
>>
>> IIRC users do not receive updates unless they were the one who filed it.  I
>> believe it was just us that get them with every comment.  Not to mention
>> that the average user will only file one or two tickets in their lifetime.
>>  If they care enough to file one I doubt they will be annoyed to see
>> progress being made on their issue.  It's not like most of these tickets get
>> 50 comments a piece on them.
>>
>> You would rather we ask for some follow-up information and they never know
>> about the request because they don't check trac?  Then we'll just have even
>> more useless tickets sitting there to rot.
>>
>>
>> Robby, Jas?  Any thoughts?
>>
>>
>>> -Colin
>>>
>>> On Apr 25, 2009, at 9:25 PM, Zachary West wrote:
>>>
>>>> I've nearly got a Trac 0.11 instance running. I'll be transitioning
>>>> over the site later today. We might lack templates for a few days, but
>>>> I'm tired of 0.10.5.
>>>>
>>>> Zac
>>>>
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>>>
>>>
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>>
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