[Adium-devl] Trac .11 on eider

[Eric Richie]

On Apr 26, 2009, at 2:18 AM, Colin Barrett wrote:

> It really sucks that you are required to enter a valid email address.
>
> I really, really, really do not want to have to filter out all the  
> email Trac sends me after several years of ticket commenting. This  
> is dumb, annoying, and serves no real purpose. Please fix it.

This has been there FOREVER.  (And by 'forever' I mean for as many  
years as I've been around.)  As for being 'dumb, annoying, and  
serv[ing] no real purpose' I would disagree.  It's quite helpful for  
those going through tickets on a regular basis (who I might add will  
be seeing far more of these emails) because you don't have to keep  
track of which tickets you're watching or which might have been  
updated by someone.  I would call either of those options 'stupid'.   
If you mark something as 'needs feedback' for instance, you can forget  
about it until you see the email mentioning that someone has  
responded.  Same with anything that's waiting on something else.

Email is cheap and easily filterable.  If you don't like emails from  
trac, filter them to the trash or into a 'tickets' folder or  
something.  As I said though, it's been there for a very long time.


> Additionally, not allowing our users to control how much they get  
> emailed is also stupid -- people will want to use Trac even less  
> than they do already because it means they will be spammed.

IIRC users do not receive updates unless they were the one who filed  
it.  I believe it was just us that get them with every comment.  Not  
to mention that the average user will only file one or two tickets in  
their lifetime.  If they care enough to file one I doubt they will be  
annoyed to see progress being made on their issue.  It's not like most  
of these tickets get 50 comments a piece on them.

You would rather we ask for some follow-up information and they never  
know about the request because they don't check trac?  Then we'll just  
have even more useless tickets sitting there to rot.


Robby, Jas?  Any thoughts?


> -Colin
>
> On Apr 25, 2009, at 9:25 PM, Zachary West wrote:
>
>> I've nearly got a Trac 0.11 instance running. I'll be transitioning
>> over the site later today. We might lack templates for a few days,  
>> but
>> I'm tired of 0.10.5.
>>
>> Zac
>>
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