[Adium-devl] Issue reporting good practices (was: AIM problems)

[Peter Hosey]

On Jan 26, 2007, at 17:07:34, Colin Barrett wrote:
> More practically, isn't there a way to set the body of a message  
> with the mailto: protocol? We could include that bug reporting  
> information there, when they hit "Report a bug" in Adium.

We could set up a really basic mail client (Subject, Bug  
description). It would only send email to bugreporter at adiumx.com,  
which we can redirect to feedback (and change later if we so desire).

Before sending, it would perform these modifications:

1. Subject = 'Sent by Adium bug reporter: ' + Subject
2. Body += """
---
Profile information:

$(system_profiler SPHardwareDataType SPSoftwareDataType)
---
"""

3. Body += encrypt("""
Accounts:

AIM.jdoe (status 0: Available)
MSN.jdoe at hotmail.com (status 1: Away)
GTalk.jdoe at gmail.com (status 4: Having dinner with Mrs. Doe)
---
Statuses in use:
0: Available
	State: Available
	No message
	⋮
1: Away
	State: Away
	No message
4: Having dinner with Mrs. Doe
	State: Away
	Message text: Outback = yum
	Message RTF: {\rtf1\mac\ansicpg10000\cocoartf824\cocoasubrtf420
{\fonttbl\f0\fnil\fcharset77 LucidaGrande;}
{\colortbl;\red255\green255\blue255;}
\margl1440\margr1440\vieww9600\viewh6240\viewkind0
\pard\tx566\tx1133\tx1700\tx2267\tx2834\tx3401\tx3968\tx4535\tx5102 
\tx5669\tx6236\tx6803\ql\qnatural\pardirnatural
{\field{\*\fldinst{HYPERLINK "http://outbacksteakhouse.com/"}}{\fldrslt
\f0\fs24 \cf0 Outback}}
\f0  = yum}
""")

Obviously, there'd be an appropriate disclaimer in the dialog, such as:

	The bug report will include the list of your accounts and your  
statuses in use. This information will be encrypted, so that only  
Adium developers will ever see it.
___________________________________
\ Peter Hosey / boredzo at adiumx.com
PGP public key ID: C6550423 (since 2007-01-01)


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