[Adium-devl] Issue reporting good practices (was: AIM problems)

[Colin Barrett]

Nice idea. Volunteering? With limited development resources, we to  
optimize for development time. I would say getting a better bug  
reporter is in a couple of days, but not much more.

Also, we should be taking actionable items from this devlstorm and  
putting them on trac, so they don't get lost.

-Colin

On Jan 26, 2007, at 7:34 PM, Peter Hosey wrote:

> On Jan 26, 2007, at 17:07:34, Colin Barrett wrote:
>> More practically, isn't there a way to set the body of a message  
>> with the mailto: protocol? We could include that bug reporting  
>> information there, when they hit "Report a bug" in Adium.
>
> We could set up a really basic mail client (Subject, Bug  
> description). It would only send email to bugreporter at adiumx.com,  
> which we can redirect to feedback (and change later if we so desire).
>
> Before sending, it would perform these modifications:
>
> 1. Subject = 'Sent by Adium bug reporter: ' + Subject
> 2. Body += """
> ---
> Profile information:
>
> $(system_profiler SPHardwareDataType SPSoftwareDataType)
> ---
> """
>
> 3. Body += encrypt("""
> Accounts:
>
> AIM.jdoe (status 0: Available)
> MSN.jdoe at hotmail.com (status 1: Away)
> GTalk.jdoe at gmail.com (status 4: Having dinner with Mrs. Doe)
> ---
> Statuses in use:
> 0: Available
> 	State: Available
> 	No message
> 	⋮
> 1: Away
> 	State: Away
> 	No message
> 4: Having dinner with Mrs. Doe
> 	State: Away
> 	Message text: Outback = yum
> 	Message RTF: {\rtf1\mac\ansicpg10000\cocoartf824\cocoasubrtf420
> {\fonttbl\f0\fnil\fcharset77 LucidaGrande;}
> {\colortbl;\red255\green255\blue255;}
> \margl1440\margr1440\vieww9600\viewh6240\viewkind0
> \pard 
> \tx566 
> \tx1133 
> \tx1700 
> \tx2267\tx2834\tx3401\tx3968\tx4535\tx5102\tx5669\tx6236\tx6803\ql 
> \qnatural\pardirnatural
> {\field{\*\fldinst{HYPERLINK "http://outbacksteakhouse.com/"}} 
> {\fldrslt
> \f0\fs24 \cf0 Outback}}
> \f0  = yum}
> """)
>
> Obviously, there'd be an appropriate disclaimer in the dialog, such  
> as:
>
> 	The bug report will include the list of your accounts and your  
> statuses in use. This information will be encrypted, so that only  
> Adium developers will ever see it.