[Adium-devl] Issue reporting good practices (was: AIM problems)

[Christopher Forsythe]

On Jan 26, 2007, at 7:19 PM, Evan Schoenberg wrote:

>
> On Jan 26, 2007, at 8:07 PM, Colin Barrett wrote:
>
>> More practically, isn't there a way to set the body of a message with
>> the mailto: protocol? We could include that bug reporting information
>> there, when they hit "Report a bug" in Adium.
>
> That's a good idea.
>
> http://www.ianr.unl.edu/internet/mailto.html
>
> Let's do something at least better than blank -- some fields to  
> fill out or whatever -- before 1.0.  As of right now, Report a Bug  
> actually goes to Trac, at least in 1.0... Send Feedback goes to  
> feedback at ... and Show Help goes to Trac. Or at least that's what  
> the method names say.

We could also setup feedback@ to have an auto responder which points  
people to trac, and stop supporting them in the manner we are now  
unless it's a user that's really confused or just frustrated. 
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