[Adium-devl] Trac .11 on eider

Colin Barrett colin at adiumx.com
Mon Apr 27 01:44:03 UTC 2009


I worked this out with zac & coderanger on IRC. The announcer plugin  
suits my needs quite well.

Sorry for being so cranky earlier; my personal email situation is not  
very good -- it's split across several accounts on several servers and  
checked by several Macs, so there's not a good way to manage filtering  
that Just Works. It was wrong of me to take this out on Zac & Noah,  
and I'm sorry about that.

-Colin

On Apr 26, 2009, at 9:43 AM, Eric Richie wrote:

> On Apr 26, 2009, at 2:18 AM, Colin Barrett wrote:
>
>> It really sucks that you are required to enter a valid email address.
>>
>> I really, really, really do not want to have to filter out all the  
>> email Trac sends me after several years of ticket commenting. This  
>> is dumb, annoying, and serves no real purpose. Please fix it.
>
> This has been there FOREVER.  (And by 'forever' I mean for as many  
> years as I've been around.)  As for being 'dumb, annoying, and  
> serv[ing] no real purpose' I would disagree.  It's quite helpful for  
> those going through tickets on a regular basis (who I might add will  
> be seeing far more of these emails) because you don't have to keep  
> track of which tickets you're watching or which might have been  
> updated by someone.  I would call either of those options 'stupid'.   
> If you mark something as 'needs feedback' for instance, you can  
> forget about it until you see the email mentioning that someone has  
> responded.  Same with anything that's waiting on something else.
>
> Email is cheap and easily filterable.  If you don't like emails from  
> trac, filter them to the trash or into a 'tickets' folder or  
> something.  As I said though, it's been there for a very long time.
>
>
>> Additionally, not allowing our users to control how much they get  
>> emailed is also stupid -- people will want to use Trac even less  
>> than they do already because it means they will be spammed.
>
> IIRC users do not receive updates unless they were the one who filed  
> it.  I believe it was just us that get them with every comment.  Not  
> to mention that the average user will only file one or two tickets  
> in their lifetime.  If they care enough to file one I doubt they  
> will be annoyed to see progress being made on their issue.  It's not  
> like most of these tickets get 50 comments a piece on them.
>
> You would rather we ask for some follow-up information and they  
> never know about the request because they don't check trac?  Then  
> we'll just have even more useless tickets sitting there to rot.
>
>
> Robby, Jas?  Any thoughts?
>
>
>> -Colin
>>
>> On Apr 25, 2009, at 9:25 PM, Zachary West wrote:
>>
>>> I've nearly got a Trac 0.11 instance running. I'll be transitioning
>>> over the site later today. We might lack templates for a few days,  
>>> but
>>> I'm tired of 0.10.5.
>>>
>>> Zac
>>>
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>>
>>
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>
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