[Adium-devl] Support requests on trac

[Colin Barrett]

I've recently started watching all ticket changes and I've noticed  
something that upsets me. People are closing legitimate bugs from  
polite (and not so polite) filers as invalid. Here's an example, but  
I've seen dozens of others from several people.

http://trac.adiumx.com/ticket/11045

We have a pending flag. We should be using it to ask the user to  
attach the debug log. I know trac is supposed to be for tickets, but a  
lot of people come to it for support as well, and it sucks that they  
don't get the same level of polite help that they get on feedback at .

-Colin