[Adium-devl] Following trac tickets

[Christopher Forsythe]

Inline replies :)
On Thu, Aug 7, 2008 at 3:08 AM, Colin Barrett <colin at evilfork.com> wrote:

> On Aug 6, 2008, at 7:04 PM, Evan Schoenberg wrote:
>
> > I can't envision us moving to another system.  Trac works pretty
> > fantastically for most things we do.
>
> I wouldn't say it works fantastically:
>
> A lack of configurable email notifications is pretty damning, for one.


Can someone install .11 and see if it fixes this? Install it on a test box I
mean.


>
> It continually provides headaches in terms of formatting mixups


How so?

and
> unless you're an admin you can't go back and edit a comment later.


Admins can't either. I think there might be a plugin for that though.


>
> It forces us to pussyfoot around our server -- I mean, installing
> friggen mod_proxy caused it to have a conniption.


imho if we could split trac off the svn box, this wouldn't be an issue.



>
> None of us know much about running, admin-ing


Evan and I have a decent understanding, and we do have the support of one of
the more pervasive plugin authors for trac as well for adminning and running
it.





>
> There's no way for a user to save queries without sharing them with
> others.


I agree with Peter, bookmarks? That's what I did.


>
> Can't query all tickets on which John Doe is a commenter (without
> writing a report, which is then shared with everyone).


Have you submitted a feature request?


>
> No support for making graphs (number of tickets in component X vs.
> time, for example).



There's a plugin that does this. I forget the name.


>
>
> And those are just the things I thought of off the top of my head. I
> would say it works in that it is (usually) available (except for once
> a night/week when it 500s).


Someone should just restart it at midnight via a cronjob nightly, I think
that'll make that go away (not that this is a solution, just a way to make
things better)



> Personally, I find myself butting up
> against limitations in it pretty frequently.
>




>
> What's the most frustrating about this situation is that I don't know
> of anything that is much better.


I've heard nice things about jira, but eh.


> The only bug system I've used that I
> would describe as more powerful than Trac is Bugzilla, and we'll be
> switching to that over my dead body. If you haven't used Bugzilla, it
> feels like you're back in 199 on your a 28.8 modem, including page
> load times.
>


Looked at launchpad?



>
> -Colin
>
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