[Adium-devl] Following trac tickets

[BJ Homer]

Nevertheless, users are reporting bugs and not getting e-mails.  I don't
know how or why or what's going on, though I'd be willing to test it out if
you'd like.  I usually get an e-mail when *I* write the update, but unless
the status is changing, I almost never get notified otherwise.  Maybe we
don't need to be e-mailed about tickets we didn't open, but in my case, I
wasn't e-mailed when I *did* open the ticket.  And that seems like a
problem, and is probably why so many tickets waiting for user input never
get updated.
-BJ

On Wed, Aug 6, 2008 at 11:05 AM, Jeffrey Melloy <jmelloy at gmail.com> wrote:

> On Aug 6, 2008, at 9:56 AM, Ryan Govostes <rgovostes at gmail.com> wrote:
>
> > Personally I think I get *too much* e-mail regarding tickets. I don't
> > need to be notified for changes *I* made, and I don't usually care
> > about tickets I didn't open but responded to.
> >
> > I can't imagine how much e-mail Robby gets from Trac :)
> >
> > Regards,
> > Ryan Govostes
> >
>
> We have the same problem at work. Half the people just block the
> emails from the ticket service because the signal to noise ratio is so
> low.
>
> Jeff
>
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