[Adium-devl] Pending ticket plugin for Trac

[Jordan S.]

Haha, indeed it does. I passed comment on that on IRC a couple weeks
ago, if it can be implemented on the Adium trac system it will make
things easier for anyone helping out with tickets, but most
importantly it should help the dev team.

By using this plugin, if the person working on fixing the particular
bug in question sets it to a pending status (in Adium's case this
would be "needs feedback from users" most likely) neither the
developer nor a member of the TicketTaskForce needs to remember to
close any long-unanswered tickets... say for example all those ones I
go through every few weeks to close because nobody has provided
further feedback!

Jordan

On 5/28/07, Evan Schoenberg <evan.s at dreskin.net> wrote:
> Daniel of the Pidgin team wrote this plugin for the Pidgin trac
> installation. I think we could find it helpful, too.
>
> http://www.trac-hacks.org/wiki/PendingTicketPlugin
> (the PendingStatusRemovePlugin on that page goes with it)
>
> It adds a pending status which will be cleared if the person responds
> in the timeframe allotted. If the person doesn't respond, the ticket
> is automatically closed.
>
> Does this sound useful?
>
> -Evan
>
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