[Adium-devl] AIM problems

Christopher Forsythe chris at adiumx.com
Fri Jan 26 04:16:39 UTC 2007


On Jan 25, 2007, at 10:04 PM, Colin Barrett wrote:

> We have been getting a lot of emails from users saying that there have
> been problems with AIM. We don't know what it is yet, sadly. Should I
> go ahead and write up a blog post about how to help us debug this?
> (basically, the steps we've been telling people to follow on  
> feedback@)
>

A blog post at least telling people that we know about it might help.  
I'm busy deleting the 20ish spam comments Eric found in one of the  
posts, so if you get any errors it might be due to that (I wouldn't  
put it past blogger)

> In general though, I think the quality of the reports we've been
> getting on feedback@ has been really low. Where are users getting that
> email address from? Can we gateway it to give some instructions on
> what sort of information to include in a good feedback report?

It seems to be normal to be honest. However, help/send feedback is  
probably where a large majority of it comes from.

Chris




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