[Adium-devl] Tone of forum posts

Colin Barrett timber at lava.net
Sun Sep 17 11:44:10 UTC 2006


On Sep 17, 2006, at 1:20 AM, Peter Hosey wrote:

> However good your angry rebuke might feel, kindness pays off (even  
> if not immediately). Something to remember.

Can we frame this somewhere? Maybe print it out in giant letters and  
hang it on the office wall? Man, I wish we had an office...

Anyway, I digress. Peter really summed it up there. That anecdote was  
great -- really showed the power of kind and helpful words. Always try  
and take the polite high ground with users -- that way if they blow up  
at you, all the egg is on their face, and the chances of them blowing  
up in the first place are a ton less likely.

I'm not talking to anyone in particularly, just to the list in  
general. I'll stop rambling now. Painkillers + email = ?

-Colin




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