[Adium-devl] Tone of forum posts
Colin Barrett
timber at lava.net
Sun Sep 17 11:44:10 UTC 2006
On Sep 17, 2006, at 1:20 AM, Peter Hosey wrote:
> However good your angry rebuke might feel, kindness pays off (even
> if not immediately). Something to remember.
Can we frame this somewhere? Maybe print it out in giant letters and
hang it on the office wall? Man, I wish we had an office...
Anyway, I digress. Peter really summed it up there. That anecdote was
great -- really showed the power of kind and helpful words. Always try
and take the polite high ground with users -- that way if they blow up
at you, all the egg is on their face, and the chances of them blowing
up in the first place are a ton less likely.
I'm not talking to anyone in particularly, just to the list in
general. I'll stop rambling now. Painkillers + email = ?
-Colin
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